In 2016 the overwhelming majority of funerals in Victoria will be conducted in public cemeteries. And why not, these state of the art facilities are centrally located in most major suburb hubs, they are staffed by professional highly trained staff, have ample parking, are able to provide affordable onsite catering and should be more affordable for families.
Another aspect of funeral service fees where some Funeral Directors will take advantage of families is providing a DVD recording of the service. If your service is being conducted in a public cemetery chapel, for example at Springvale Cemetery, every service is recorded by the cemetery staff and a copy is given to the Funeral Director at the end of the service. The service doesn’t incur any additional fees, rather it is inclusive in the cost of hiring the chapel.
In our case we simply pass this directly to the family and naturally don’t charge them anything, but some businesses will take the DVD back to their offices, place a sticker on it, put it in a case and increase your bill by at least $250, some as much as $500.
So if you’re having a service in a public cemetery check with the Funeral Director if the service is being reordered by cemetery staff, if so ask to be handed it directly, and politely remind them that this service is built in the chapel hire fee that you have already been charged.