It is probably fair to say that my journey to date as a business woman in a male dominated and highly competitive industry has been a rocky one. On occasions I wondered whether I had made the right choice, and whether I was actually making a difference and living up to my mission to provide funerals at affordable prices where families, really do come first.
Well, I received a card today with the following message from a family who engaged my services a few weeks’ back that makes me realise; perhaps I am making a difference.
On behalf of the XXXXX family we would like to say a big thank you for the service that you provided to us. I knew I liked you from the minute I spoke to you on the phone and that continued right the way through the planning and arranging of the funeral for XXXXXX. You went above and beyond for us and we just want you to know how much we appreciated it.
Thank you from the bottom of our hearts for the loving, caring and understanding that you showed to all of us. I will definitely be recommending you to all of our family and friends (sic).